We’re always happy to help with any questions or concerns you may have. Please read the information below to ensure your enquiry is handled as smoothly as possible.

📧 Email Support

For all customer service enquiries, please contact us via email at:
kendallsjewellerybox@yahoo.com
• Our team aims to respond within 24–48 hours (Monday to Friday).
• Please allow the full 48 hours for a reply during busier periods.
• Emails are not monitored over the weekend, so messages sent on Saturday or Sunday will be addressed the following business week.

📱 Instagram Direct Messages

You can also reach us via Instagram DM — messages are monitored daily. While we aim to respond promptly, please note that response times may vary slightly.

🔍 Important

When contacting us, please make sure to include the following information:
• Full name
• Order number
• Delivery address
This helps us locate your order quickly and provide a faster response.

Thank you for your patience and support – we can’t wait to assist you! 💌